1. Information Collection

We collect:

• Contact details, payment info, purchase history (via website/WhatsApp)
• Device/browsing data (via Google Analytics & Facebook Pixel)
• WhatsApp communications (stored securely)

2. Tracking Technologies

• Google Analytics: For traffic analysis. Opt-out: Google Opt-Out
• Facebook Pixel: For ad targeting. Manage preferences: Facebook Ad Settings
• Cookies: Essential (required) + Optional (marketing). Manage via browser settings.

3. How We Use Data

• Process orders & provide support
• Send transactional/promotional messages (by SMS, email, or WhatsApp)
• Improve website experience
• Prevent fraud

4. Consent & Marketing

By registering or contacting us via WhatsApp, you agree to:

• Receiving communications about your orders
• Promotional offers (opt-out anytime via email or WhatsApp "STOP")

5. Data Sharing

We only share with:

• Payment processors (evc Plus,eDahab, Premier Bank)
• Shipping carriers ()
• Marketing platforms (Meta)
• When legally required

6. User Rights

You may:

• Access your personal data
• Correct inaccuracies
• Delete account data (subject to legal retention)
• Opt-out of marketing
  Submit requests to: [email protected]

7. Data Security

• SSL encryption on all pages
• PCI-compliant payment processing
• Restricted staff access
• Regular security audits

8. International Visitors

Data is primarily processed in Somalia. By using our site, you consent to this transfer.

9. Retention Period

• Active accounts: Until deletion request
• Financial records: 3-5 years 
• Marketing data: Until consent withdrawal

10. Children's Privacy

We do not knowingly collect data from minors under 16.

11. Policy Updates

Changes posted on this page. Last updated: 28/06/2025

Contact:

Email: [email protected]

Address: opp. Ministry of Education, Zoobe km5, Mogadishu